We currently live in NC and was going to make a tr...

We currently live in NC and was going to make a trip on our way on vacation to purchase a jeep, we filled out 2 applications because something happened with the first one (which is fine) but then the company checked our credit and we never got any information back weather we were approved or not (which we should have been because we were approved for Capital one.) I've called 4 times and sent two emails, it's been over a month and still no word!....