Jevon R. Review of Magnussen Lexus of Fremont
This was hands down the best car shopping experien...
This was hands down the best car shopping experience I've had. Recently I was in the market for a Lexus and after researching and shopping around I ended up at Magnussen Lexus of Fremont because they were a cut above the rest. They were respectful, straightforward and honest.
Jennifer H. was my main point of contact and she helped me obtain the exact vehicle I wanted and provided the necessary information I needed along the way to make an informed decision. She was always quick to respond and very patient. The way she worked with me throughout the process was nothing short of brilliant. I am very grateful to have had someone like her help me with such a big decision and a sometimes stressful process.
Sonny A. and Mike C. helped me out once I got to the dealership. They were real down-to-earth folks. Their hospitality was nothing like I've ever experienced at a dealership before. It was genuine. While the car was being readied I had the chance to chat with them and not once did I feel like a customer speaking with sales specialists; Instead I felt like I was having a person to person conversation. They collaborated to ensure that my experience at the dealership went as smoothly as possible.
Bret C. finalized the paper work and when things didn't make sense he took the time to break it down so that I understood. He was very knowledgeable and to quote him "I rather you understand the numbers now so you don't go home and wonder what happened". I've had this happen to me before and it was not a good feeling.
Thank you Jennifer, Sonny, Mike, and Bret!!
Do I recommend this dealership? Without a doubt. There is a synergy among the folks at Magnussen Lexus of Fremont that makes them great. Everyone I interacted with showed thoughtfulness on their part and it's as if they put themselves in the customer's shoes to ensure you get the best experience possible. Don't take my word for it. You can go experience it yourself.
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