We took friends that had never been. Patio was gre...

We took friends that had never been. Patio was great! Ambience was great! Food was good. Service was poor. We waited 15 minutes after seating to get water or contact with wait person and it was not very crowded. We ordered a second glass of wine, waited 20 minutes as waiter forgot. Empty water glasses, waited another 20 minutes. This was definitely not the norm but we were embarrassed since we had taken our friends.