Dave Johnson

Review of Courtesy Chrysler Jeep Casselb...

Love my new 2016 Challenger! But do regret buying ...

Love my new 2016 Challenger! But do regret buying it at your dealership. The sale went well but then the finance guy tried to rip me off by not putting the contract with the agreed to price and then tried to sneak extra stuff in. Just today took the car to the Service Dept. to have the new door panels put on that they ordered for me because mine has this white stuff on them that won't come off. I left the car there all day....they had called me earlier in the morning to ask me why the door panels were being replaced....shouldn't you have known since you ordered them? Bottom line, they called me back at 3 PM to tell me the panels wouldn't be replaced today and that I should make another appointment (as if it was fault). When I picked it up not a word was said. I also took it in for my 1000 mile check-up a few weeks ago, they came back so quick with the car it is likely they didn't even look at it...no record in their system that I even brought it in. My advise to you....skip this dealership and their service department...worst I have ever dealt with. I'll drive the extra distance to another dealership that knows how to treat their customers.