Priscilla Seejattan Review of The Breezes Resort & Spa
I was very disappointed in the way the manager han...
I was very disappointed in the way the manager handled our situation, a very heartless woman.We checked out the hotels website and booked our trip online in July 2018 but when we got there after a very long flight we were told that its an adult only hotel, adult being 14 years and older.Note at that time there was no indication on their website that children were not allowed.After pleading with management to at least let my cousins and their baby stay one night, she refused stating that this wasn't the first time this happened and at 11.30 pm a 18 month old and her parent were made to leave. If we had know this before we would not have come on a family vacation here.PUT A FREAKING DISCLAIMER ON YOUR WEBSITE SO PEOPLE WONT WASTE TIME AND EFFORT TO COME AND BE TREATED LIKE THIS.The situation was handled very poorly by management. What a pity though, the rest of the staff seemed very pleasant.
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