Maggie Diamond

Review of The Roundhouse at Beacon Falls

We ate at the Patio Restaurant, outdoors. The wat...

We ate at the Patio Restaurant, outdoors. The waterfall is lovely The tables were placed well, but why didn't all the tables have umbrellas? When my friend and I arrived, our 3rd party was already sitting at a table without an umbrella and when we asked to change to another table we were told that it was not allowed --- so, one of us had to keep moving so as not to be blinded by the sun.
The food was good and both the Negroni and Sangria drinks were excellent. However, the service was sub-par. Our water glasses were never refilled until we asked and then we still had to remind the staff. One of us asked to have our cappuccino replaced because it was bitter and undrinkable. We did not get it till we were done with dessert and ready to leave. During the time we were there we were assigned three different servers, who rarely came around, because they went on break. That just added to the sloppiness of the service....we became the table that fell through the cracks. Not an experience I care to repeat.