I have been sitting in the waiting room for 4 hour...

I have been sitting in the waiting room for 4 hours, watching guards run off homeless people, people sleeping everywhere because they have been here so long! I asked the rude woman at the desk, does she know how much longer it will be? She says your next as long as nothing else comes along! Well 2 min later she is laughing with a nurse because I asked! They were laughing as long as nothing else comes along! That was 30 min ago and nothing else has come along! This hospital is the worst hospital i have ever been too!!! Trash laying around! Horrible hospital!