Takes forever for your order to arrive. Expect to...

Takes forever for your order to arrive. Expect to wait a solid two weeks from the date you order. So I finally get my order and it's messed up. I call them tell how they messed up they agree and promise to send out the proper filter that I ordered. I wait two more weeks and nothing. I called them back and they now want me to break down my reverse osmosis system so that I can take pictures of the wrong filters that they sent me so that I can wait another two weeks