Didn t even manage to give them my business since ...

Didn t even manage to give them my business since they clearly don t want it. Called yesterday morning to get a quote and availability on parts for a 5000-6000$ job. Said I ll have it on a couple hours. Nothing. I called again early this morning. Person answered knew who I was, said he is not sure why I haven t been given a quote, and I will get one shortly. It s 5:30 and they are about to close and I still haven t got anything. There s plenty of shops around who will gladly take my money and earn my business if they don t want it.