Kelvin Smith

Review of Potomac Pediatrics

We ran a few minutes late because my wife was sick...

We ran a few minutes late because my wife was sick. I called ahead to let them know before the appointment that we would be a few minutes late. We arrived 20 mins late and was told they couldn t see us which I understand. They are charging $100 for this now which is completely irresponsible and greedy on their part. Completely uncaring and greedy coming from a doctors office. A courtesy call back would have been appropriate at a minimum. I will not recommend this place moving forward.

Response to your comment below:
It was not 26 minutes late, after standing there, by the time your inept staff entered it into the computer it was recorded as 26 minutes. I called ahead EARLY and were told the was a chance we would be seen. Do you think I would have wasted 2 hours of my time and to still be charged $100? You completely missed the point about the late charge. That is the issue with you. You or your staff could have easily followed up. Greed pure and simple.