We applied online for our boys cards, the wife wen...

We applied online for our boys cards, the wife went in today to get them. The lady there told us because we live outside of the city limits we had to pay $50 for a family card. My wife asked about discounted or free Joplin public school student cards and the lady insisted we had to pay the $50.
Upon reading the information here on the website it clearly states student cards are $10...
Very disappointed the staff is not familiar with their own policies! Thanks for deigning our boys the right to use your services, and feel this was done with discrimination based decision on behalf of our legally disabled son....
Way to go JPL