Kristin Crowley

Review of Sheraton Bucks County Hotel

Clean hotel. Rooms are spacious. Convenient if you...

Clean hotel. Rooms are spacious. Convenient if you are going to Sesame Please. The fitness center has plenty of machines. The indoor pool is big but dark at night. Front desk was extremly disappointing. During check-in I was checked in as the wrong guest and when I questioned it, the woman checking me in seemed like they were annoyed with me. I was then handed a sheet and keys and then the person at the desk looked passed me and asked the person behind me if they were checking in. I was not informed how to find my room, not asked if I needed assistance getting there. I did not get informed when check out was. I guess this Sheraton assumes that the paper will suffice to cover that information. Checkout only led to having charges removed that were not mine. It takes a lot for me to review something badly. This hotel would easily have gotten four stars from me but the staff was just to rude and disinterested in their guests to overlook.