karen newmiller

Review of Tim Dahle Nissan

Oh come on now.

Oh come on now.
I've had my car for three years. The turnover in the employee staff in the service department is pathetic. I never deal with the same person. A couple days ago I had someone call me as my "liaison " person to see how happy I was and if there was anything they could do for me. I said "MARK, i need an oil change and tires rotated and there was a recall on my car can I make an appointment and also get a rental car? ." He said "sure" I should've known better since my appointment was at 12:30 PM the busiest time of the day. OF COURSE No car available to me. I drive for a living and needed transportation for just two hours. Also when I went to pick up my car I said " I am here to pick up my car, the green one, the DIRTY green one" . They usually perform car washes. When I got to my car there was trash inside. A total neglect for my $30,000 investment. Also I bought a warranty to have replacement key fobs. Because the sales person said they're so expensive to replace. Hey heads up .....u can buy for $14 on eBay. I had previous lost the fob and they replaced it 6 months ago. I found my fob I asked him to reprogram the lost one. They told me it would be $100. Really seriously !!! My girlfriend is in the market for a car, she always complements my rogue. However this dealership is not the place to buy a car. Promises promises promises and no follow through. Beware.