J. Scott Baird

Review of Galles Motor Company

Placed an order for a car and was told what it wou...

Placed an order for a car and was told what it would cost but when the car arrived, Galles added $5,000 to the price of the car. If I would have known that the dealership would have been raising the price upon arrival of the car, I would have bought it somewhere else. Galles effectively ruined what should have been a great experience in buying a car that took 14 months from reservation to delivery.

Update: After I posted the review above, I got a call from "JR" a sales manager who told me to take the review down and when I refused, he resorted to screaming. He kept saying some dealers charge more to justify Galles adding $5000 to the agreed upon price. Yes, some dealers charge extra, but, some don't. From the time I reserved the car and paid the deposit in 08/2019, to the on-line build in 02/2020, to 2 days before delivery, I had an agreed upon price which was MSRP. Galles and "JR" specifically did not honor that price.