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They ruin their celery and ranch when they put it ...

They ruin their celery and ranch when they put it in the box with wit hot wings. The ranch is gross and the celery is sour and chewy. I ve asked several times for them to place these condiments on the side, but they won t do it. I loved the wings, but the people don t take direction well. When I complained about it, they acted like it was no big deal. I have been ordering from here three times a week for the past month with the same order. I go in to pick it up, and I always have to ask again for them to replace the boxed celery and ranch....Johnny macs isn t too far from my house, and is offered on door dash, so I tried it four different times. Only once did I actually get my ranch and celery on the side, and the driver added at drop off that he had to remind the cashier too. When my wings got to my house tonight I was so hungry that I tried to eat a hot wing without any ranch, and it was just too hot, so I tried some celery, and that was gross and had a weird texture again. I immediately called the shop and asked if they could make me new wings, and to please put the ranch and celery to the side, and not in the box with the hot wings. I also ordered plain wings with bbq on the side so they don t get too soggy... and they came totally sauced anyways.
The girl asked what I needed and I told her I needed two orders of wings replaced, and I would bring the food back in right away. When my boyfriends got there, the order was wrong again, they gave him an order of sauced bbq wings again, and they only remade one order of wings. They asked my boyfriend if anything was wrong with his hot wings? Well not necessarily besides they have been in a box in transit for an hour..... They didn t remake the hot wings, I guess they expected us to eat them cold and soggy after all my pickiness. i won t be eating here again. I ll find a new wing place. They are just wings! it just comes down to courtesy and helpfulness in your staff. Good food isn t a save all.

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