Jack Coupe

Review of Tameside Acute Foundation Trus...

We always visit the A & E here. Originally because...

We always visit the A & E here. Originally because there was a shorter wait than Manchester. This has now increased. It's a wonderful modern hospital, very clean and lovely decor. This is matched by the staff, throughout all the various roles who are so attentive and clearly take their jobs seriously. I like to think this is in large part due to the training, and general ethos of this fine example of a Foundation Trust Hospital. I was rather anxious about going under general anaesthetic to have an abcess removed. My fears were allayed as I was encouraged by the thoroughness of staff to ask every necessary question to avoid mistakes. The tea and toast which was such a welcoming feature of my Ward in Endescopy and Day Service, was in no way unique as my every request was met, as I had to stay overnight waiting for a slot in the theatre list to get my operation, I'd brought no toiletries and on request was given a razor for shaving, toothpaste and brush, soap, hair brush and towel. I was impressed with this. The long wait for a bed from early afternoon till the following morning, after originally being told to ring 8am for a bed the first morning hadn't gone down well with me, and I was at that point feeling increasingly frustrated, but I'd been encouraged by the chat with the ward sister, where I was allowed to vent frustration about my experience, and feel my views would be fed back and help to resolve the issues I'd expressed. The two ladies in "pre-op," who administered the anaesthetic were wonderfully cheerful and such a great comfort, that my anxieties were soon put to rest and the operation was seamless and happened in the most agreeable way. Great that I can continue my rapport with this fine "friendly" hospital.