This review is only for the service department. I ...

This review is only for the service department. I brought my 7th generation (2001 - 2005) Honda Civic in for major service. Chanel A (service advisor), Sam V (technician), and Kenny (parts) really came to my rescue!

I already had a service recommendation from a nearby dealership and hoped they could provide a lower and more affordable quote. They went far beyond that! Chanel, Sam, and Kenny formed an impromptu team that did their best to help me out. Sam and Kenny provided a detailed inspection of my auto, pointed out I didn't need 2 of the repair recommendations I received from the other dealer, and showed me (in the actual service and parts area) what needed repairs. Chanel did an excellent job in working with Sam and Kenny to provide an accurate service order up front and providing a quote that was aware of my budget. I'm satisfied. Everyone was super nice, seemed very honest, and seemed genuinely eager to help me. I'd definitely come to Honda of Stevens Creek again for major service and serious repairs in the future.

Minor details: the service waiting area is quiet and there are free donuts and pastries available in the morning; the wifi is decent, but there are not quite enough outlets available for anyone who will stay more than a few hours.