Seen Dr. Pauli. Although he is a knowledgeable phy...

Seen Dr. Pauli. Although he is a knowledgeable physician, our experience with Boston IVF significantly missed the *human connection*.

We went through a strenuous medication period that emotionally (and financially) wearied us out, but didn't see the compassion, sympathy or support that we much needed. Not from our doctor and definitely not from the staff. The staff is unfriendly and unsympathetic, and definitely not reachable. Nearly all of our phones were forwarded to answering machines. After an embryo transfer and pregnancy test, we were told *through a voice message* that the result was negative. Our doctor didn't call nor did any other staff member. Only a text message. Our doctor appointment to *discuss the results* was scheduled to a date 2 months later.

If you want to be treated as a number with robotic unsympathetic faces than Boston IVF is for you. . Otherwise I'd suggest another facility.

Final note: Be aware that they won't do any procedure if you have open balances with them (they're very blunt about it).