While they could update their rooms a little, the...

While they could update their rooms a little, they make up in hospitality and activities. I really felt welcolmed by all of the staff. The waiters/waitresses, bartenders, activities staff, and concierge. We had a couple of problems like the safe didn't work at first but as soon as we called, within 10 minutes they sent someone to fix the problem. We did have to call a couple of times about the mini-fridge not working but when they did send someone on the second day he came with a brand new fridge. Again, I can't say enough about the service here. They take pride in their jobs and in the resort itself. The pools are so clean, everywhere you go is so clean, even the bathrooms in all the different areas. They have such a variety of restaurants to choose from, too. If you want a mix of different cuisines and don't really want to wear long pants or shirt with sleeves(dress code for men for dinner) then you can go to the World Cafe. For breakfast and/or lunch the Seaside Grill is a great choice. I have Celiac disease and I found that there was always something on the menu for me or that could be modified for me.
Overall, I loved this resort and would recommend to someone who is not too picky about rooms being perfect. My room was beautiful (we stayed in a preferred club jacuzzi room), but there were some cracks in the tiles in the bathtub, which I didn't mind. The jacuzzi worked beautifully and the room was cleaned every day. The room smelled of baby powder to me (how do they do that?) and, they would leave treats like Milky Ways and Lays potato chips with a bottle of rum! We had such a wonderful time. Please remember to tip your waiters, bartenders, drivers, and anyone who goes out of their way to help you. They work so hard and they are at the resort everyday with a smile and such a great attitude to help you. Just a couple of dollars is enough and won't break the bank for you. They do have ATMs on the premises if you need more cash but you could also use your card at some of the shops. Paying extra for the preferred club is worth it, definitely. You have a pool area that is adults only and available only to preferred club members, there's also an area of the beach that is available only to preferred club members and there are bars with premium alcoholic beverages for you as well. I highly recommend and I will be returning to this resort.