Kwazy Canuck Review of Best Western Regency Inn
At the outset I will say that most of the staff we...
At the outset I will say that most of the staff were friendly and helpful, but unfortunately they don t have the best product to represent to customers. Although they have been making some cosmetic changes to the property, we found both rooms we had booked for our family to be damp and musty. No amount of industrial hotel air freshener was able to cover that up. The hallway carpets were filthy and smelled heavily of smoke (in a non smoking property??). We were told that the carpets were going to be replaced but that did us no good during our stay. No one in either room slept well because of the noise all night - bedroom floors have new new laminate flooring so you hear everything from the room above. Drive right past this hotel on your search for accommodation as there are much better options available.
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