It is a pity that one month in advance made the re...

It is a pity that one month in advance made the reservation ask them to tell me if I will have a crib for my son and do not respond, I send another email missing 3 days asking please if I can secure a crib and pass Completely responding, so I can not trust a hotel that treats its clients like this, it will be a hotel where I will never stay, it is assumed that when you choose a hotel with 4 * you have a better deal and security in what you ask and offer , but this is not the case ... very disappointed.