the funn family

Review of Crowne Plaza Hotel Richmond

The rooms are dirty checked into 4 different rooms...

The rooms are dirty checked into 4 different rooms. I had to clean my own room I was on a family emergency and had no other choice THE WORST MARRIOTT EXPERIENCE Scott the manager is no help. After seeing the videos and pictures of our experience the only thing he offered was a one night stay at the same filthy place. We were not treated as guess our entire stay. From the time of check all up unit today after we are not even guess it took me a while to write a review only to give the hotel manager Scott Jones a chance to make it right