I have never seen the inefficiency inability and l...

I have never seen the inefficiency inability and lack of any communication from any dealerships until i came here. Purchased my vehicle here, typical routine with any sales, they promise you one thing, deliver another.

Service here is a whole new level and i thought i have seen a lot. I was told the leather chair repair would be done same day, they had ordered the parts for me and would call me within 1 week. It has been 4 weeks no call so i called and scheduled my loaner, dropped off car and 8 days later not a single call on update of service. I had to call to see if service is done. From start to finish it had taken more than 5 weeks.

One advice, if you want to do your service here, be proactive in calling scheduling keeping in touch with the advisor. Yes Self Serve everything. Out of respect, i will not name the advisor who handled my case.