bshaw988

Review of City Utilities of Springfield

If the operator transfers you to speak to the elec...

If the operator transfers you to speak to the electric department and a woman (didn't get her name) answers be prepared to speak with the least professional employee that works for CU in Springfield mo. Our coversation lasted less than 30sec and she had raised her voice, was hateful and tried to tell me it's my neighbors problem that a tree is still sitting on a power line and damaging my home.. When I asked how is it my neighbors problem when the tree has to be cut by city utilities and reminded her it's on a powerline,. Her temper got worse as she retorted she's awair cu has to cut it and then snapped it's tree service dept. and transferred me to a voicemail.