I stay at JW Marriott all over and never have any ...

I stay at JW Marriott all over and never have any issues. I would have a few recommendations for this hotel due to all of my issues this stay. ... but frustrations and repeat mishaps really ruin a weekend getaway. checked in and went to my room which was at the very end of the hotel (really far away from front desk). House keeping walked right in without notice 4 min after being there. The following morning I wake up to take a nice hot bath to find no hot water. I call and get put on hold so I walk all the way down to front desk and they stated they would send someone up within 20 min so I hustled back as it is a long walk. After 40 min no one shower so I called they said someone would be right up... after 40 more min I just got ready and left and went to front desk and told them we were gonna start our day now late and they said it would be handled by the time we were back. Get back 6 hrs later still not fixed. Walk back down to front desk and she was so nice she called and also couldn't get a resolution and apparently maintenance told her it was as hot as it would go which was pool water hot... so she decided to upgrade me which was great but it was all the other way on the other side of the opposite end of the hotel. So after packing up and making our way to the other end we decide to go out. So I call to have the couch turned into A bed and asked for 3 more pillows and 2 blankets. They said someone would take care of it so we left. Came back at 1:20am (4 hrs later to find one pillow on sofa couch and one small blanket.). I call again and explain I've already called and the front desk person said someone would be there asap most likely 20 min... because they have a few things in front of us. well by 2:20 I am woken up to them delivering the pillow and blanket.. then I wake up at 5:30 to take a bath to find Luke warm water in the bath.... my frustration was over by this point. my suggestion is that you get your teams in sinc since I went there and spent a lot of money at bars, hotel spa, restaurant just to have the jw experience and relax and what I got was a desire to go home at 6:30 am and not ever get to Truly relax. And out of the 8 reps I dealt with at the hotel only one attempted to take ownership and resolve the issue. So in closing I feel like this should be a 5 star establishment. *** updating review moving it to one star based on the fact that "Ester" from front end team called me and said for all intense and purposes you never checked into the hotel, even though I was the only one that did. Calling me a liar to my face does nothing for your brand. I will now be moving my business and all of my employees to other brands. It's sad that one hotel can ruin it for the whole brand. If you have a chance to stay at holiday Inn I would recommend it. You would get better service.