J

James Li

4 years ago

My home had busted pipe and water damage during th...

My home had busted pipe and water damage during the Texas ice storm on February 2020. I had a home owners insurance policy with the company so I contacted them. After the adjuster came they provided a very low quote. After I sent over the quote from an independent 3rd party, they prompted to send another adjuster since the first one didn't do "a good job". Now over two months have passed and there was zero communications ever since. The 2nd adjuster never came either.

I'm not seeking an outsized damage reimbursement but just a fair price to pay for the repair. I've asked the company to hire a qualified 3rd party to do the job instead of sending a check to me. Nothing happened.

This is not a company you want to work with.

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