Duggin George

Review of Paris Las Vegas

So we check in on Sunday. They talked us into an u...

So we check in on Sunday. They talked us into an upgraded room. The upgraded room was a penthouse room. We were very excited about the upgrade. The view was amazing. The hotel looked great. The staff was friendly. Then it went down hill. The fridge in our room goes bad the 1st night. Ruining all our food and drinks for our wedding. The hotel sends us a new fridge and plants it literally in the middle of the room. It looked like a "Motel 6" kind of move. They advised us an engineer would be by shortly to fix everything. They never showed. Numerous calls to the front desk and still not fixed. The ice machine goes bad on our floor. It took 3 days to repair. Several stains on the couch were disgusting. Now normally I would say you get what you pay for and move on. But we paid for an upgrade and a higher standard was not met. I was certainly disappointed with my first visit to Paris hotel in Vegas. I do not recommend staying. We are frequent visitors to Vegas and was let down. This was our wedding trip to beat all.