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My wife and I test drove and purchased a used vehi...

My wife and I test drove and purchased a used vehicle there, when we test drove the vehicle at night we didn't realize the high beams were on. After purchase we went to leave and noticed this and found out the vehicles low beam headlamp was burnt out. The vehicle had been washed but there still was sap or something all over the hood and a busted seat trim was not fixed even though it was agreed upon to repair. The radio was locked out because of the battery going dead, this was suppose to be unlocked at the time of pick up but it was not. Instead of going back for the promised repairs i just figured out and fixed the issues myself due to time constraints. Tom our salesman seamed to be a pretty genuine guy. The dealership did put new tires on the vehicle for no charge due to the tires being extremely chopped. My wife and I usually buy all of our cars from Suburban, but they didn't have the vehicle we were looking for. Al Serra wasn't a really bad experience, but it wasn't a really good experience either.

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