Charles Corcoran

Review of Sears Imported Autos, Inc.

This is a service complaint:

This is a service complaint:

Nice, friendly people.

But almost $500 to replace 4 spark plugs??

Was told total bill of $650. Ouch! Still way to much for the scheduled vehicle servicing.

Wife picked up and was charged $750.

Car serviced for under three hours; including warranty work. Labor charge of $571. Wow!

Since when do auto repair shops, even dealer, charge law firm rates??

Trying to resolve by phone was a most unpleasant experience. Their tone was confrontational and defensive. They had phone logs of all phone conversations to cover their tracks. But they did not have texts with my wife, which I recently sent them, indicating a $650 total charge.

High cost; bad customer service.

And not even a complementary car wash???

Won't happen again!

After warranty, go to your local shop...save $$$!!!