First impressions was the car park , so small and ...

First impressions was the car park , so small and cramped but to be expected in city centre!check in was OK til we got to our room and to our complete disbelief there were people in it!!!back to reception and they just apologised and gave us a different room.we turned on the telly but the picture was not watchable so we complained and the man at the desk said it was probably the weather!! We complained again so they sent maintenance man and he replaced cable and fixed it!! Volume in telly didn't go very high couldn't hear it!!overall not so great!!1