Travis Squires

Review of Augusta Health

This hospital gets a generous 2 for the "Birthing ...

This hospital gets a generous 2 for the "Birthing Center" , I will start with the positive situations/events. Overall the entire staff aside the room service who brought food and Midwife Beckie Davies and A nurse named Samantha were your only positives. I'd like to say the two mentioned were the only ones with people skills and who weren't robotic not just in there approach to bringing a child into the world and keeping my wife calm but everything. Hire more Beckie Davies and Samantha like workers please! for the sake of every other couple that has to be there.
The lady whose in charge of the Nursery and the woman who was in charge there was annoying, if she was told 10 times there were certain shots my kid did not need she got told 20 more times, her pushy know it all attitude made things really tense. The overall feeling of the nursery workers was bad because they could not relate in any form that my wife and I had been awake for 30 hours and had a care planned that was not lengthy but explained well. The nurses we dealt with in recovery were ALL OVER the map, it was a manic like event and I say this due to the fact I would get one woman doing her job and checking and then another saying "You will have to get maintenance to fix the broken AC unit in your room". This resulted in them talking my newborn back there 2 times because it was cold inside the room and they put him in the heating station when all THEY had to do was get it fixed, this lead to me bundling him up well and then the next nurse says he is too bundled up! and made comments as to where we were despite the fact that there was snow outside and the kicker is the next nurse says why did you dress him down and I explained the previous nurse and she said she was an idiot and don't listen to her ( tell me something I didn't already know.) So the unit was never fixed and I had to use common sense to keep my child from going back to the nursery because there was nothing wrong with him, if you sit in a cold room you will take on that temperature also, It was neglect on behalf of the nurse who said deal with it in short; Babies can't regulate their own temperatures but she didn't care and I wish I remembered her name. The birthing suite needs to be upgraded, with all the income coming in, it is the least Augusta a TOP 50 place could do to make birth easier. I was also told that I was holding my son wrong and having two God kids and one of the parents did 3 tours in Iraq infantry, he would not appoint me to look after his kid if I was slack in the least, I point this out because the majority of the nurses has no people skills and rotten attitudes, I asked another nurse on the 15th {next day} she said I was holding my son fine and he was not at risk for being dropped as the previous lady said to me they had 3 drops in the past 2 months. They did an excellent job of judging a book by its cover and right down to security, the older colored man left me out in the cold when I went to get some air outside because he was looking at his paper like it had the winning lottery numbers.
I conclude that this could be a great place if you weed out the nurses and staff who don't value there jobs and give less then a good enough attitude, bottom line if I owned that place, I'd scout new younger nurses; keep Beckie Davies and the few nurses like Samantha and tell the rest of them to take a hike!! ...1 more thing, I asked at my wife's 6 month appointment to Mrs. Somers if there was anything special about my child and she said no, he would probably just be like every other baby...In his first month he can flip off his back onto his stomach and make very unique sounds and what seems try to form words, he was also born in his sack which occurs 1 in 40,000 births and his neck strength is amazing with how long he holds his head up. That was the most negative response someone can say to a couple whose committed to having their child there. This was a 2 star review but now that I think of it all, its 1.
-Travis W. Squires