Savannah Dennis

Review of Renown Health

Such incompetent staff at the ER! They do not comm...

Such incompetent staff at the ER! They do not communicate with each other what so ever and the majority treat the patients with so much disrespect. When I took my husband there for a mental health emergency because he is a danger to himself and others, they just ship him off to jail without a second thought! He was supposed to go to a mental hospital should they discharge him, not a jail! Now, I don t have any contact with him or know if he is okay.

Here is my story:

My veteran husband suffers bipolar 1 disorder, psychosis, ptsd and social anxiety. As of late, he has become a danger to himself and those around him. His greatest fear is to be abandoned, locked up in jail and alone with no family contact.

It has taken so much work to convince him that he needs to get treatment at an actual mental hospital. After a rough night full of delusions, confusion, and even violence, I had to leave. I came back in the morning to check on him and he was extremely sedated and out of it. Only then was I able to get him to stumble to the car. I drove him to mental hospital where he panicked. He punched one of the staff members there. Since he was still sedated, they wanted to get him checked out at the hospital to find out how much medicine he took.

Once at the ER, I told them everything that happened; That he would want to fight since he is still delusional and hadn t slept in several days. I stayed with him to keep him calm. After a few hours, I had to run home to take care of the animals and catch a quick nap. He was supposed to be at the hospital being monitored and sleeping right?! I tell the staff to make sure he knows I am coming back. They need to remind him several times because his memory only lasts a short time. When I was finished, I called the ER to tell them, Hey! Please let my husband know I am on my way back. Is he still okay? To my horror, they simply tell me he is discharged. What do they mean by that? I wasn t sure, the staff did not tell me. I was just left with the impression that they let him loose onto the streets of Reno lost and crazy with absolutely nothing.

Angry, I called again and rushed down to the ER to find out what happened. Turns out, they sent him to jail for assault on an officer. Great! They didn t even think to call me? AND the nurse who went on lunch break forgot to relay the important information to the rotating staff that he was in a violent possibly homicidal state!

I am not surprised that he freaked out. While I was there, one of the female officers started yelling at him to SIT DOWN!!!!!! Which confrontational attitudes freak the poor guy out and set off his flight or fight instincts. Luckily one of the nice officers actually called her off and politely asked my husband to sit down which worked.

Now, I am losing sleep over the fact that my mentally ill husband is in jail, still in holding. He is not receiving his medication which may make him extremely sick and cause withdrawals.

Oh, did I mention that now, as sole financial provider for my husband, two infant children AND diabetic cat, I now have to figure out bail.

My efforts to fix my family have completely backfired. I am looking at taking more time off of work which I really can t afford.

I can thank the incompetent renown staff for sending my husband to the wrong place and getting him lost in the system!!! I now have to figure out how to get him back on top of running a business and caring for my other family members.

Please if you have issues with Renown, they need to know! Something has to change because Nevada has some of the worst health care and procedures.

Renown ER didn t help my situation, they made it worse. I can t even contact my husband to make sure he is okay. I am worried sick! Feeling this powerless is one of the worst things in the world while my loved one is suffering. All because I tried to get him help.