J

Julie johnson
Review of Red Robin

3 years ago

This was the worst experience I have ever had at a...

This was the worst experience I have ever had at a RedRobin. First off when sat in the bar for twenty minutes before anyone greeted us or gave us menus
Then they took mother fifteen minutes to take our order we asked for waters and they didn t come until the one drink we ordered and that took another ten minutes. We asked for fries when placing the drink order the people who can after us two sets of them received their items before we even got asked how we were doing we said we are still waiting in our fries they said they were really busy back there which is ridiculous one because they weren t buy and two it was just fries and then they were right out piping hot.
Then when were done we asked for our bill then we sat there and waited and waited finally I went up to the other server and said could I pay our bill she said she would send our server over I asked for a manager she said he was buay but would come out in a bit. He never came out but when I said nevermind this was horrible we got change from the bartender And was leaving as I took a sip of my Mai Tai the server then said well drink that down it will make things better and walked off
She was completely rude and disrespectful this is actually my worst customer service experience ever

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