Adam Fout

Review of Securus Technologies

Really awful. I'm apparently forced to use this co...

Really awful. I'm apparently forced to use this company to speak with my friend in jail I have no recourse to a cheaper company. Costs about $1 a minute plus a $4 penalty on EVERY call because I have the audacity to use a cell phone instead of a land line.

It gets better. Every time I want to put money in my account, I am charged an $8 service fee, no matter how much I put in. No competition as far as I can tell, so they basically do whatever they want. I can only imagine how much money they take from families who want to talk to their family members in jail on a regular basis.