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Absolutely appalled by the neglectful service I re...

Absolutely appalled by the neglectful service I received here today! I ve been a patron here multiple times and upon my last visit I needed to refill my generic asthma inhaler. The inhaler I received was damaged and didn t release the medication and was told by the pharmacy to ask the doctor to refill the order so the inhaler could be replaced. This facility has approved a medication refill in the past, but today they only agreed to refill/replace the damaged inhaler upon payment for another office visit despite having just seen them for this issue. I told them while wheezing that I m a student and couldn t afford paying the $50 copay again which I had just paid and asked if they could please approve the refill to replace the damaged inhaler. If the visit was for another issue, more time had passed or if it was a questionable medication I would absolutely understand paying again, but I was just there for my asthma and all they had to do was approve the pharmacy to replace the damaged inhaler. Clearly money trumps patient care at this facility - I left wheezing and unsteady. What was even worse is that the waiting room was near empty and Dr Paul and his associate Daniel (I ve seen both of them for previous visits) were just standing on the other side of the office wall and wouldn t walk five feet to the door to address my concerns directly or even see if I was okay. So disappointed.

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