If I could do no stars it would be exactly that!

If I could do no stars it would be exactly that!
This morning I enquires about my housing application, which I ve had no communication about whatsoever. The woman I spoke to was very disgraceful! I was stressing the fact how am I supposed to know I need to send in certain evidences without them communicating with me? Then she said goodbye and hung up the phone. Highly rude and very unprofessional! You ll all be better trying to get housed under a different council