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Thus far the hospital has been a nightmare. I have...

Thus far the hospital has been a nightmare. I have known Dr. Blackstone since she started Scottsdale Bariatric out at SHC Shea. She was incredible then, and she remains incredible now. The difference here is the quality of the stay. She performed a Laparoscopic Sleeve Gastrectomy on me about three years ago, and my recovery at Scottsdale was phenomenal. The nurses were on point and attentive. Now, my mother had the same surgery and is currently sitting in her room still waiting on pain meds. She is over an hour past due, and the staff has made no effort to rectify the situation. Furthermore, it took over an hour for her to show up in the system after she was transfer to her room, meaning that she was completely unable to receive any pain medication until she showed up. The nurses did little to amend this problem aside from apologizing and reiterating there was nothing they could do. Perhaps there wasn't, but this does not change the fact that my mother was forced to lie in pain while they waited for the system to update. In addition, the night crew was horrendous. They were off schedule and inattentive. Given that this entire unit is solely for the bariatric patients, I would think that their quality of care would be better finely tuned for the patients. Unless there are some significant changes in the quality of care during the course of my mother's stay, my review will remain. As of now, no matter how much respect I have for Dr. Blackstone, I will not recommend anyone to the Banner Bariatric due to their staff's apathy for the patients.

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