The food services managers need some refresher tr...

The food services managers need some refresher training on customer service. Especially at the needles lodge. He spoke to my group on two seperate occasions to inform us the food wasnt going g to be served for 3 more minutes while we were perusing the menus at 10:57 ....seriously? I have had similar experiances at Earls as well.

The servers I found to be quite polite, and the cinnabar has been excellent..

I am wondering why I continue to buy a season pass. ...when the customer service is so disappointing. You charge top dollar for food. ..I expect top service