Keshav Agarwal

Review of SMC International

They are one of the worst companies in terms of cu...

They are one of the worst companies in terms of customer support, after covid-19 lockdown was lifted, i called them to ask for razer huntsman elite availability as they are the official dealers, but they told me it was out of stock, when i asked about it from a different salesperson, he told me he will check, but never got back to me, and cited the reason, he was busy with other clients (so im not a client?) and forgot about me, he then told me one piece was available, but after again ignoring me, i had to call for an update and he told me they had sold it online.

afterwards, when i used to call them in intervals of week, becuase im a gamer and i really needed the keyboard, they started ignoring me, yesterday evening, i called them up, they told me that tommorrow (i.e. today the day i'm writing the review) they will have it in stock, today when i called them up, first they ignored my call, then i called on the landline, they picked up, and then when i asked them status of the keyboard, they laughed at me.

is that how you treat your customer? i was gonna buy a whole gaming pc setup tfrom you, the best money had to buy, but now ill make sure, none of my friends buy from you, and i'll make sure i dont buy a single part from you.

now i am buying my keyboard online, also, today they called me up in the morning, i told them all the problems, still no reply from them, they are the worst.