I am from the area and go here a couple times a mo...

I am from the area and go here a couple times a month. Whether my visit was to play the machines (of which they have a HUGE variety of games to choose from) or to visit one of the many amazing restaurants or high-end stores it is always a great time. I usually go with my mom who has just as many, if not more, good things to say about Mohegan Sun.

We have stayed in the hotel a couple times after attending a comedy show or concert and every time had a great experience. The rooms are beautiful -- very clean and well-stocked -- and the hotel staff are very friendly and easy to talk to.

Whether you are from the area and looking for a night out or from out of town and looking for a nice place to stay, I highly recommend Mohegan Sun. They have a lot of great amenities such as a gym, heated pool, and spa... unfortunately spa services are not included, but the spa packages they offer are TOTALLY worth it!!!

As much good as I have to say about Mohegan Sun, I feel the few negative experiences I have had are also worth mentioning: The personalities in most of the security staff leave something to be desired. I went once 2 days after my 28th birthday and my drivers license was expired. Despite having the Pennsylvania Department of Transportation Official Renewal Document that I printed out when I renewed my license online, I was not allowed to enter the "floor" (where the machines/table are) and was actually asked to leave the premises altogether -- I was not even allowed to have lunch there at the restaurant my mom intended to take me to for my birthday. Furious with the interaction I asked to speak with a manager or supervisor and came to find that if you want/need to speak to a manager/supervisor you have to call and speak to someone in guest services and it is nearly IMPOSSIBLE to get an actual person on the phone.

One other negative that is more annoying than anything, the girls that take the drink orders often walk by too quickly and have a bad habit of skipping over people after taking someone else's order. The aforementioned caused me to want to give only a 3-star review, but I feel the good/positives outweigh the bad/negatives so I give this place 4 instead of 5 stars that they otherwise deserve.

I hope this review is found to be useful!!!