J

Jasmin R
Review of PC Alliance

3 years ago

I recently visited this store in hopes to purchase...

I recently visited this store in hopes to purchase my laptop. The product and price were reasonable and had no problems there. But the service is downright terrible. We waited for 10 minutes to be served yet, no one attended to us. I then had to call by phone to put the laptop on hold. The next day, when I purchased the laptop, I wanted to ask some basic questions. the man serving us ignored me and my father like he never heard us. I think they need to drastically do something about their customer service skills. I feel like they have a problem towards coloured people like myself. They are seem very rude, unapproachable and unhelpful.

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