Debbie Lockwood

Review of BMW of San Rafael

I had a great experience with turning in my old le...

I had a great experience with turning in my old lease (330i) and leasing a new car (X1). I want to commend three employees in particular. Hayat Saeed, the Business Manager, was very helpful and managed the transaction perfectly and safely- no small feat in COVID times. He was friendly and very responsive. I feel like I can call him at any time.
Rommel Flores, head of the tech genius department, was also invaluable in finding me the exact car I wanted from another location.
After i got the car, Josh Idell (Genius Bar) helped me with all the technology, He was friendly, fun and informative.