They are very professional. They worked with me li...

They are very professional. They worked with me like a teacher. At first I didn't understand how it worked. You must go through all of the modules and listen to the videos. When you finish all of the modules, you will get 3 cram test that will review what you learned from all the modules. You must complete each cram test with am 85 average. If not you will have to go back until you make the 85. Take all 3 cram test then you should be ready to take the exam. I went 2 times. The first time I failed 4 points. The next time I failed 1 point. Now I am studying the correct way. I finally learned how the testing works with this site. I hope this will help. I will highly recommend this company to anyone as far as a practicing through Xcel.