There are many reasons I stay at the Dolce Hayes M...

There are many reasons I stay at the Dolce Hayes Mansion when I visit San Jose. Of course, it is beautiful and oh so comfortable and luxurious, and the food is incredible, but the way they treat their guests stands out. I don t feel I am treated as a customer; I am truly treated as a guest. All of the staff goes out of their way to make sure I am having a pleasant visit. I have only stayed here a few times over the past several years, but I am amazed at the number of employees who have remembered me, even though I have been only one of hundreds of guests they see each day. They have stopped what they were doing to say welcome back . In our impersonal world where often customers are treated as only a conduit to profit, I can t help but think that the staff at the Hayes Mansion treat their guests in the same manner that the Hayes family would have treated their guests more than a century ago. I would (and do) highly recommend it to anyone who is lucky enough to visit San Jose.