Up until yesterday, my experience with Pete's Burg...

Up until yesterday, my experience with Pete's Burgers had been great. The food was always good and the staff was friendly, courteous, and I think, honest. My daughter ate there with a friend yesterday afternoon. When she got home, she realized she'd left her backpack. She called and was told no backpack had been found. However, only ten minutes had passed and she knew it had to be there.

We went back. The cashier replied, "Oh, you are the one that called, right?" We replied that were and were told, Well it's not here and we just came in at 3. When I asked to have their 24 hour camera reviewed, he said the staff could not view the camera, only the owner. Another employee standing next to him said, "It won't matter, the only thing he will be able to tell you is what the person was wearing." I then asked to speak to the owner. I was told he won't be in until tomorrow, and that I could call him then. I insisted that I be able to leave the owner a note and asked if they had asked everyone. The cashier then turned to the cook, speaking to him in Spanish. The cook, answering him in English, said, "Its right there!"
The backpack was behind the counter, on an open shelf, which was directly in front of both employees who told me it was NOT there. The credit cards and identification were still there but the money was gone