Andrea Carnicella

Review of Grand hotel berti

The hotel offers all the comforts for a pleasant s...

The hotel offers all the comforts for a pleasant stay, the rooms are very spacious and all have a large terrace, the bathroom and shower are very large and all carefully cleaned and perfectly in order. The two swimming pools are suitable for adult customers and for younger children. The part of the beach of competence is well maintained, the umbrellas are well spaced and the sand is free of any dirt with a well-stocked play area. But the strong point remains the always courteous and professional staff as befits a large hotel, starting from the always proactive and engaging animation passing through the restaurant staff attentive to satisfy every type of request, ending with the reception that even having the possibility , allowed us to leave the room well after 10 in the morning allowing us to spend a further morning with our children and thus facilitating our departure. Last note on the cuisine with high quality dishes is very varied in both meat and fish, we greatly appreciated it not to mention our children who have always eaten with gusto.

The only sore point was the presence of an "intimate friend of the property" who, thanks to this, often took the liberty of annoying and commanding other customers, including us. An episode above all: during a dinner he pointed out, in front of the whole room, with a know-it-all and annoyed tone how much our son of only 1 YEAR could not stay at the table and how rude he was, even recommending a more severe and hard, careless attitude of a tender age and not knowing him in the least, considering also that it is no business that concerned her in the least and all this only for having dropped some crumbs and strands of dough on the floor. In all my life I have never felt more mortified than this were it not for the timely and prompt intervention of the staff, who apologizing until exhaustion for what happened and moving us to the table as far as possible, I would certainly have had a well beyond the limits of education instead of a calm and calm attitude. All this does not in any way affect our extremely positive opinion (even if it is not pleasant to realize that there are customers of series A and B) a special greeting to Daniele from the animation and Arturo from the restaurant from Andrea, Michela, giulia and the brat and rude Diego Maria who we hope will soon learn to eat according to bon ton.