J

The staff are nice and try but they are way overwh...

The staff are nice and try but they are way overwhelmed. Triage needs to be better. I waited in the waiting room for almost 2 hours to get triaged when I had a kidney stone. Pain was unbelievable and at a 10/10. Childbirth was easy compared to that pain, no exaggeration. Waiting that long when you are in complete agony is not how you run a triage. People going ahead of me included people with what looked pretty minor comparatively. Please get this fixed. Add another triage nurse and room. I've been to other ER'S when I lived out of state and this is not how it is run. When I got called back finally, it took another hour before I got any pain medication because the poor staff were running around trying to help too many people. They were very competent and demonstrated caring but patient ratio was apparently too high. PSMMC, please do better.

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