My wife took our lawnmower to this Ace hardware to...

My wife took our lawnmower to this Ace hardware to be fix under Honda warranty.
She was told that the lawnmower will be ready in 30 days.

And 30 days later they did not even inspect it, and every time we talk to someone it s seems like they were clueless and make up stores about it.
They also tells us that they ll call us back with update and never call us.

2 month later we went and picked up our lawnmower and it was not even touch.

One of the problem Ace hardware has is the luck of communication with their 3rd party which fixes equipments for them.

Instead, every time you call you get different answer from the first.
It seems as if they are overwhelmed and did not care at all.

To make a long story short, I was able to tell my story to Honda and referred me to some where else and with in 4 days my lawnmower had been fixed.

I would not recommend this place.

Worst customers service ever.