They charge you $12 per night for parking whether ...

They charge you $12 per night for parking whether you have a vehicle there or not. Yes, this is true. I have tried repeatedly to have the parking charges removed (one $12 charge still remains after a promise from the manager to remove (cannot recall her name) she seemed a bit annoyed at my request. What? Left her a voicemail after charge was still not removed and have yet to hear back. More principal than anything. Terrible.