Chris Bragado

Review of Sahara Chrysler Jeep Dodge Ram

I used a popular car search website to find the ca...

I used a popular car search website to find the car I was interested in at this dealership. I made contact online and set up an appointment.

The person I was originally supposed to meet was busy with a deal and was immediately helped by another sales associate. The associate was friendly and helped my install my daughter s car seat, and even entertained her. I like the car I test drove.

I told the sales associate I was interested in the car and wanted to used my credit union. The sales associate confirmed that the dealer has a relationship with my credit union and would bill them directly.

This is where things go from a great dealership experience to a stereotypical car stealership experience. The sales associate wanted to run numbers for typical car payments and came back with a sheet of paper with an out the door price and wanted me to sign to agree to the number.

Right off the bat before the F&I office (aka finance manager ), the price included two worthless add-ons for the particular vehicle I was interested in: $478 KARR security system and $189 Data Dots. Keep in mind that I didn t even negotiate the asking price, which already reflected a discount on their website. The car s security system from the factory does everything the KARR system does and more so the KARR security system is redundant. Data Dots are also redundant since the VIN is engraved or placed on multiple locations on the car. Also, insurance companies do not give discounts for this security feature .

Shoppers: Please do your own research on the KARR security system and Data Dots. It s your decision whether or not these two security options are right for your, but I suggest negotiating the price of the options.

To keep things short, the sales manager got involved and there was more negotiation of trying to get the two items removed. The stealership s stance is that they can t remove the KARR security system or window etching and that all dealers in town have those items as part of all car sales, implying they re industry standard charges.

My wife s SUV and my two previous vehicles are proof that KARR security systems and Data Dots are NOT standard/required items for car sales in this town. There are plenty of dealers in town that don t do this scheme, but will offer a security system and/or VIN etching in the F&I/finance/documentation phase.

The sales manager refused to remove the KARR security system and Data Dots from the deal so I ended up walking out.

I didn t experience the finance office, but I suspect it would ve been a stereotypical car stealership experience where overpriced protections, warranties, and insurance would ve been offered. I didn t experience the service department so for the benefit of the doubt I ll consider it at least average.

Overall, not a bad experience. It was just a stereotypical car stealership experience.